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Financial Information Services


Scheduled Service Change - Zoom for Outlook Add-in Moves to New Authentication Protocol

<div>Microsoft is deprecating Outlook legacy tokens with their introduction of a new authentication protocol, Nested App Authentication (NAA). The deprecating of Outlook legacy tokens will impact the Zoom for Outlook add-in's s ability to access calendar data.&nbsp;<br><br>To ensure continued functionality of the Zoom for Outlook add-in, it is necessary to transition the add-in's authentication to NAA. This is a rescheduled change, to take place Thursday, February 6, 2025, between 2:30pm and 3:00pm.

  • Read more about Scheduled Service Change - Zoom for Outlook Add-in Moves to New Authentication Protocol

Scheduled Service Change - KFS patch release - 02/09/2025

<div>On Sunday, February 9, 2025, between 6am to 12pm EST, KFS, Cynergy, eShop, and Cynergy Applications will be unavailable during a patch release.</div>

  • Read more about Scheduled Service Change - KFS patch release - 02/09/2025

Scheduled Service Change - PeopleSoft Online and Batch Object Weekly Migration

<div>On Thursday, February 13, 2025, between approximately 4:00am and 7:00am, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable during the migration of online and batch objects to PeopleSoft Production (PSPROD).</div>

  • Read more about Scheduled Service Change - PeopleSoft Online and Batch Object Weekly Migration

Unplanned Outage - RingCentral SMS (Text Messaging) Outage

<div>Update:&nbsp; Although sending SMS or text messages has been approved for a limited number of RingCentral phone accounts, there is a significant amount of administrative overhead necessary to comply with the new wireless industry standards.

  • Read more about Unplanned Outage - RingCentral SMS (Text Messaging) Outage

Unplanned Outage - Email link issues for Microsoft Bookings and Planner messages

<div>Microsoft Bookings and Planner, both opt-in features, may be experiencing URLs being blocked by Microsoft Safe Links in the email messages distributed through these tools.&nbsp;<br><br>Behavior: The recipient clicks on the link, producing an error message rather than opening the correct page.

  • Read more about Unplanned Outage - Email link issues for Microsoft Bookings and Planner messages

Performance Issue - Windows Certificate-based Authentication For Eduroam

<div>There appears to be an issue with Windows-based devices that use the SecureW2 certificate-based authentication for eduroam connectivity. This presents itself as "can't connect to this network." when trying to connect to eduroam. The solution for these devices is to connect to Cornell-Visitor and login to connect.

  • Read more about Performance Issue - Windows Certificate-based Authentication For Eduroam

Performance Issue - Zoom for Outlook add-in performance issues

<div><strong>Update</strong>: The current performance issues appear to be resulting from browsers with stricter security settings blocking the Zoom for Outlook add-in used with Outlook on the web. Outlook desktop clients are not affected. The current workaround requires reducing browser security settings related to cross-site tracking and/or third-party cookies.

  • Read more about Performance Issue - Zoom for Outlook add-in performance issues

Performance Issue - CUVPN departmental VPN pool performance issues

<div>IT staff are investigating reports that CUVPN users are not being placed correctly into departmental VPN pools. This is causing devices to not get the proper IP addresses, and access to IP-restricted resources is failing.&nbsp;</div>

  • Read more about Performance Issue - CUVPN departmental VPN pool performance issues

Scheduled Service Change - Zoom for Outlook Add-in Move to New Authentication Protocol

<div>Starting February 1, 2025, Microsoft's will begin deprecating Outlook legacy tokens and introduce a new authentication protocol, Nested App Authentication (NAA). This change will impact the Zoom for Outlook Add-in's ability to access Outlook calendar data.&nbsp;<br><br>To ensure continued functionality of the Zoom for Outlook add-in, on Friday, January 31, 2025, between 11:00am and 12:00pm, CIT will transition the add-in's authentication to NAA.

  • Read more about Scheduled Service Change - Zoom for Outlook Add-in Move to New Authentication Protocol

Scheduled Service Change - PeopleSoft Online and Batch Object Weekly Migration

<div>On Thursday, February 6, 2025, between approximately 5:00am and 7:00am, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable during the migration of online and batch objects to PeopleSoft Production (PSPROD).<br><br>Servers may be down for a period of time during the indicated window; the PeopleSoft application will be unavailable to web users while the servers are down.

  • Read more about Scheduled Service Change - PeopleSoft Online and Batch Object Weekly Migration

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Division of Financial Services

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