Financial Information Services

<div>Update: As of March 14, 2025, Microsoft has reassessed the incident that interrupted Microsoft 365 Exchange email access in the native iOS mail app on mobile devices. The vendor said as affected users continue taking Microsoft's recommended actions, errors associated with the impact of that incident are reducing so additional remediation efforts within the Microsoft-managed environment are not necessary.<br><br></div><div>Microsoft's recommended actions are to click "continue" when prompted and navigate back to re-enter the password.

<div>CIT Infrastructure fully transitioned to the PCR-360 system for telecom and cable management billing as of October 28, 2024. As a result, the legacy PINNACLE production environment is scheduled for decommissioning on Friday, February 28, 2025 between 4:30pm and 5:00pm ET. A full backup of the PINNACLE database will be performed before decommissioning its servers to ensure data retention and archival compliance. Following the backup, the decommissioning process will proceed per standard infrastructure retirement protocols.</div>

<div>On Thursday, March 6, 2025 between 5am and-7am ET, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable during the migration of online and batch objects to PeopleSoft Production (PSPROD).</div>

<div>On Wednesday, March 5th, 2025, between approximately 2am and 7am, CIT Network Engineering will be migrating buildings on the Morrison node router to new hardware. This is part of a project to upgrade network capacity and allow for growth across the campus network.

<div>An AT&amp;T cell site outage is scheduled for February 27, 2025, from 4am to 5pm EST for the AT&amp;T site on the roof of Mary Donlon Hall. Some AT&amp;T users may experience degraded service in this area. Adjacent sites will not be impacted.</div>

<div>Microsoft has reported that some users may be experiencing issues accessing email through Outlook on the Web in Microsoft 365. They are reviewing service health telemetry information to identify and isolate any errors which may potentially be contributing to impact for further investigation.</div>

<div>On Friday, February 21, 2025 between 8pm and 11pm ET, the hosting vendor Contegix/Valiantsys will perform an upgrade of the Confluence Wiki application. After its completion a checkout will be done.</div>

<div>On Sunday, February 23, 2025 between 6am and 12pm ET, KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release.</div>

<div>On Thursday, February 27, 2025, between 5am and 7am ET, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable during the migration of online and batch objects to PeopleSoft Production (PSPROD).</div>

<div>Microsoft has announced that some delegate calendar users may be unable to update, or sync with, some primary calendars. They are working on the issue.</div>