Financial Information Services

<div>On Sunday, January 26, 2025, between 6am and 12pm ET, KFS (Kuali Financial System), Cynergy, eShop, and Cynergy Applications will be unavailable during a patch release.<br><br>After the maintenance window, users will experience the latest code enhancements and bug fixes in the Kuali Financial System.</div>

<div>On Tuesday, January 28, 2025, and Thursday January 30, 2025 (two days), between 4:00-7:00am each day, replacement of VMC (College of Veterinary Medicine) building network switches will take place, resulting in brief network disruptions (including Wi-Fi) to individual devices.&nbsp;<br><br>The impacted area for this work will be VMC room numbers C21xx and C22xx. Individual devices will experience a momentary loss of link status on the port.

<div>On Tuesday, January 28th, 2025, between 4:00am and 6:00am CIT Network Engineering will install a new security certificate for the EduRoam wireless service. The certificate (network-access.it.cornell.edu) needs to be updated because the current one is expiring.&nbsp;<br><br>After the update, users may have to "accept" a new RADIUS certificate when connecting to Wi-Fi using the eduroam SSID.<br><br>Most devices will accept the updated certificate without user intervention.

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, Jan 30, 2025, between approximately 5:00 and 7:00am, for the migration of online and batch objects to PeopleSoft Production (PSPROD).<br><br>Servers may be down for a period of time during the indicated window; the PeopleSoft application will be unavailable to web users while the servers are down.

<div>There are reports that the ability to create a new account in Cornell Qualtrics is unavailable. All existing accounts should be working as usual.</div>

<div>Update: RingCentral Operations teams have implemented a fix and internal metrics are suggesting service restoration. Teams will continue to monitor for stability. Cornell Voice Engineering is actively monitoring services and will continue to communicate any changes in status throughout the day.<br><br>The RingCentral service is reporting call failures and call drops. This is impacting Cornell voice services that run on RingCentral. IT staff are working with the vendor to gather more information.</div>

<div>Longview is temporarily unavailable due to a nightly processing error that has impacted system functionality. IT staff have identified the issue and are actively working to resolve it.</div>

<div>Confluence users have been encountering performance issues. IT staff are working with the vendor to address the cause and monitoring the situation.</div>

<div>Update: Service to Confluence has been restored, but is running slow. The vendor continues to work toward a resolution.&nbsp;<br><br>Confluence users have been encountering performance issues. IT staff are working with the vendor to address the cause and monitoring the situation.</div>

<div>The hosting vendor Contegix will perform an upgrade of the Jira Application. After its completion a checkout will be done.</div>