Financial Information Services

<div>CU Print is experiencing performance issues due to an outage for the Radio-Frequency Identification (RFID) interface. Cornell IT is aware of the issue and investigating</div>

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable on <strong>Sunday, 10/16/2025 at 5am</strong> <strong>until approximately 10am</strong> for regularly scheduled server maintenance.&nbsp;<br><br>This maintenance may not require the fully scheduled time.</div>

<div>KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday (October 19) from 6am to 12noon EST.</div>

<div>October 15, 2025: the Verizon cellular network is experiencing another outage. One report indicated this outage is linked to an off-campus fiber optic failure. Verizon devices across the Ithaca campus may not be connecting as expected with services like Duo. CIT will continue monitoring Verizon's progress in restoring their network.</div>

<div>UPDATE: CIT and DPS are still investigating why some calls from on-campus emergency phones to the Department of Public Safety (DPS) Dispatch may have static, may not connect, or lack location information. The issue was first reported Monday afternoon, October 13, 2025.</div>

<div>On Thursday, October 9, 2025, Microsoft experienced a disruption in its Azure portal. Cornell IT is monitoring the vendor's recovery progress.</div>

<div>The following updates will be implemented in the Shibboleth Identity Provider (IdP) system to enhance the login experience:&nbsp;<br><br></div><ol><li><strong>Split Username and Password</strong> Entry into Separate Screens<ol><li>Users will now enter their NetID on the first screen and, after clicking "Next," will be prompted to enter their password on a second screen.

<div>The <strong>cucloud.net</strong> Hosted Zone will be migrated to the to <strong>cu-cit-network</strong> AWS account.

<div>The following buildings using clara1-ex will lose wired and wireless connectivity while the router reboots:<br>&nbsp;</div><ul><li>Akwekon&nbsp;</li><li>Anna&nbsp;</li><li>Appel&nbsp;</li><li>Balch&nbsp;</li><li>Bauer&nbsp;</li><li>Child Care Center&nbsp;</li><li>Clara&nbsp;</li><li>Court&nbsp;</li><li>Dearborn 208&nbsp;</li><li>Donlon&nbsp;</li><li>Equine&nbsp;</li><li>Ganedago&

<div>On October 8, 2025, around 10:35am ET, Cornell IT noticed reports that the Verizon cellular network was experiencing an outage. This outage impacts the Ithaca campus, including cell towers and indoors. Verizon devices may not be connecting as expected with services like Duo. CIT will continue monitoring Verizon's progress in restoring their network.</div>