Financial Information Services

<div>The hosting vendor Contegix/Valiantys will upgrade the Confluence Wiki application on Friday, August 29, 2025, from 7-11pm EST.</div>

<div>Zoom will be decommissioning certain Conference Room Connector (CRC) data centers on Friday, September 5th, 2025.&nbsp;<br><br>If CRC users connect using Zoom CRC IP addresses, these instances must update to the new IP addresses listed below before the decommission date (September 5th, 2025) to avoid potential service disruption.&nbsp;<br><br>Americas Region Location: East Coast, US Old Zoom Datacenter: NY Old CRC IP addresses: 162.255.36.11, 162.255.36.138&nbsp;<br>New Zoom Datacenter: IAD New CRC IP address: 206.247.11.121&nbsp;<

<div>On Wednesday, September 3, 2025, CIT will apply changes to the Two-Step Login (Duo) service for <strong>Ithaca campus non-academic employees who have the Duo Mobile app installed</strong> on a device.

<div>The hosting vendor Contegix/Valiantys will upgrade the Confluence Wiki application on Friday, August 22, 2025, from 7-11pm EST.</div>

<div>On Sunday, August 24, 2025, from 6am-12pm, KFS, Cynergy, eShop, and Cynergy Applications will be unavailable during a patch release.</div>

<div>Users with a student Microsoft 365 license cannot access Copilot Chat. They receive the error listed below. Cornell staff has opened a ticket with Microsoft to resolve the issue. There is no workaround for affected users to access the protected version of Copilot Chat.<br><br>"Continue as a guest or sign in with a personal account instead. Your education account [NetID]@cornell.edu is not yet supported."</div>

<div>On Sunday, August 17, 2025, between 4:50am and 6:30am, three e-List servers will be down for monthly OS patching.</div><ul><li>Main (Y1, e-lists administered via https://www.list.cornell.edu) and Bulk Email (B1, e-lists administered via https://www.bulk.cornell.edu) will be down from 4:50am to 5:30am</li><li>Office 365 gateway server (maxima60) will be down from 6:00am to 6:30am e-List</li></ul><div><br>e-mail to those e-lists will be delayed

<div>On Tuesday, August 19, 2025, CIT will make the following changes to the Two-Step Login (Duo) service for Cornell (Ithaca) Affiliate, Exception (Sponsored), Temporary, and Former Postgrad accounts that have the Duo Mobile app in use.