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Financial Information Services


KFS 7 Overview of Capital Assets Webinar

This webinar will cover the recent changes to KFS including a review of the new look and feel as it pertains to Capital Assets and Capital Asset e-docs.

KFS 7 Overview of Capital Assets Webinar, April 19, 2017

  • Read more about KFS 7 Overview of Capital Assets Webinar

KFS Overview of Changes and Upgrades to Version 7 Webinar

This webinar will cover the recent changes to KFS including a review the new overall look and feel and the new look for the Disbursement Voucher (DV) and Requisition (REQS) e-docs.

  • Read more about KFS Overview of Changes and Upgrades to Version 7 Webinar

Scheduled Service Change - Zoom Main Instance Configuration

<div>On Sunday April 5, 2026, from 11am-12pm, Zoom will make vendor-side configuration changes to the main Cornell Zoom instance to address incorrect account restrictions. No service or feature disruption is expected during the maintenance window. CIT will be closely monitoring this update.</div>

  • Read more about Scheduled Service Change - Zoom Main Instance Configuration

Scheduled Service Change - Zoom Main Instance Configuration

<div>On Sunday April 5, 2026, from 11am-12pm, Zoom will make vendor-side configuration changes to the main Cornell Zoom instance to address incorrect account restrictions. No service or feature disruption is expected during the maintenance window. CIT will be closely monitoring this update.</div>

  • Read more about Scheduled Service Change - Zoom Main Instance Configuration

Scheduled Service Change - Update to HAProxy for RDS (rds-proxy)

<div>On Sunday April 12, from 7-9am, HAProxy for RDS (rds-proxy) will be updated for proxied RDS DBs as follows:&nbsp;<br><br></div><div>-Proxies for production databases: The service will be unavailable during the maintenance window as new resources are deployed for the proxies.

  • Read more about Scheduled Service Change - Update to HAProxy for RDS (rds-proxy)

Performance Issue - Video On Demand: Playback issues on iPhones

The Video On Demand (VOD) service is experiencing an issue where videos are not playing on iPhones. The issue does not appear to affect desktop browsers, Android phones, or iPads (please use one of these as a workaround). The vendor has been notified.

  • Read more about Performance Issue - Video On Demand: Playback issues on iPhones

Performance Issue - Canvas New Quizzes not functioning

<div>In Canvas, accessing New Quizzes, as well as grading and adding features are currently not functioning. The vendor is aware of this issue and is working on a fix for this issue.&nbsp;</div>

  • Read more about Performance Issue - Canvas New Quizzes not functioning

Performance Issue - CUVPN Slowness and Packet Loss on macOS Certified Endpoints

<div>CIT is investigating a problem with some CUVPN connections exhibiting slowness and packet loss. A ticket has been opened with the vendor to investigate.</div>

  • Read more about Performance Issue - CUVPN Slowness and Packet Loss on macOS Certified Endpoints

Scheduled Service Change - KFS patch release

<div>On Sunday, March 29, 2026, between 6:00am and 12:00pm ET, KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release.</div>

  • Read more about Scheduled Service Change - KFS patch release

Scheduled Service Change - Upgrade wireless infrastructure

<div>On Wednesday, April 1, 2026, at 5:00am, Cornell University Wi-Fi service will be unavailable for 10-15 minutes for routine firmware patching.

  • Read more about Scheduled Service Change - Upgrade wireless infrastructure

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Division of Financial Services

377 Pine Tree Road, East Hill Plaza
Ithaca, NY 14850

Hours:  8:00 a.m. - 4:30 p.m., Monday - Friday

 

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