Lost or Stolen Cards
If your card has been lost or stolen, contact the financial institution immediately.
- U.S. Bank: (800) 344-5696, outside the U.S., call collect (701) 461-2010.
- Review and facilitate I Want Document requests, determine the appropriate payment method, and ensure all necessary supporting documentation is provided.
- Issue direct payments via disbursement voucher or SSC procurement card.
- Create purchase order requisitions and amend purchase orders.
- Review and approve e-SHOP orders greater than $5,000.
- Provide policy and procedure guidance via Virtual Office Hours and Service Requests.
- Review and approve Procurement Card transactions for policy compliance.
- Provide on-demand training to college departments and units. To request, send an email to shared-services-center@cornell.edu.
Getting Started
Procurement Quick Guide for College and Administrative Units
The quick guide provides guidance on buying in 4 easy steps:
- Identifying if the good or service is available from a preferred or contract supplier.
- Determining if the supplier is available in e-SHOP, Cornell’s electronic marketplace.
- Determining if the transaction is eligible for pcard payment.
- Submitting an I Want Document.
Procurement Gateway
The Gateway provides several tools that allow users to view the status of orders, place requests for purchases, submit pcard transaction documentation, and more! You can quickly:
- Identify your approved procurement options – I Want Doc, e-SHOP, or procurement card (pcard)
- Check your pcard balance
- Login to e-SHOP or the I Want Doc
- Search your order history
- View notes on your I Want Doc
Supplier List: Preferred, Contract Suppliers and Pricing Agreements
e-SHOP Training, Quick Guide, and Login
Easy access to everything e-SHOP- login, User Quick Guide, e-SHOP Reference Guide with step-by-step instructions, e-SHOP tutorial in Workday Learning, recorded Zoom training webinar.
Need help?
Contact the SSC
