Financial Information Services

The Longview system is currently unavailable due to a database related issue.

<div>On Tuesday, September 23, 2025, Cornell continues the rollout of changes intended to improve <a href="https://it.cornell.edu/twostep">Two-Step Login</a> (Duo) security.&nbsp; <br> <br>In response to increased threats to Cornell NetID passwords and university services, CIT will be requiring <a href="https://it.cornell.edu/twostep/verified-push">Duo Verified Push</a> for all Duo Mobile app

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable on 9/21/2025 at 5:00am until approximately 12:00pm for regularly scheduled server maintenance. This maintenance may not require the fully scheduled time.</div>

<div>KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday from 6am to 12pm EST.</div>

<div>Instructure will conduct a brief emergency maintenance event on Cornell's Canvas instance on September 22nd, 2025 at 12:01AM EST. Canvas may be unavailable for about 15 minutes. <br><br>Due to the urgent nature of this event, it will take place outside of the scheduled maintenance windows. We apologize for any inconvenience this may cause.&nbsp; If you have any questions or concerns, please contact <a href="mailto:canvas@cornell.edu">canvas@cornell.edu</a>.</div>

<div>Confluence users have been encountering performance issues. IT staff are working with the vendor to address the cause and are monitoring the situation.</div>

<div>The Longview system is currently unavailable while under unplanned maintenance for a database related issue. Users should log off immediately. &nbsp;</div>

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, September 18, 2025, between approximately 4:00am and 7:00am for the migration of online and batch objects to PeopleSoft Production (PSPROD).</div>

<div>On Thursday, September 18, 2025, CIT will perform maintenance on a Fiber Uplink between the 334 Philips CIT BDF switch and CIT's network Switch in room 110 Phillips Hall. We will perform the maintenance during our maintenance window from 5:00am to 7:00am. We estimate that the outage will take less than 10 minutes. This maintenance will affect the majority of voice services and all data Services that are fed out of Room 110 within Phillips Hall. Wired and wireless data networks and voice services will be unavailable.

<div>Update: CIT and Cornell Public Safety continue to work with external vendors to investigate the partial emergency phone service outage. A temporary repair is in place and calls from blue light phones, elevator phones, and emergency phones will connect to the Public Safety Communications Center.&nbsp; Until the issue is completely resolved, callers may be asked to provide phone location.<br><br>A workaround was put in place so calls are being properly routed to CUPD. The case has been escalated.