Financial Information Services

<div>Update: The maintenance window is extended until noon.&nbsp;<br><br>Network Engineering is working an issue that is delaying the FortiManager coming back into service. Changes to the Managed Firewall service will be unavailable until the issue is resolved. Network Engineering is in contact with the vendor.</div>

<div>Many Adobe Acrobat Sign account holders are unable to login or use signatures at this time. The vendor is aware and investigating these issues.&nbsp;</div><div>&nbsp;</div><div>Impacted environments include Adobe Acrobat Sign North America 4, Adobe Acrobat Sign Australia, Adobe Acrobat Sign Europe 1, Adobe Acrobat Sign India, Adobe Sign Japan, Adobe Acrobat Sign North America 1, Adobe Acrobat Sign North America 2, Adobe Acrobat Sign North America 3, Adobe Acrobat Sign Europe 2, Adobe Acrobat Sign Singapore.</div>

<div>The URL courses.cornell.edu is currently redirecting to a CourseLeaf Catalog test page for the University of Arkansas. Additionally, cornell-public.courseleaf.com is producing an invalid certificate error from curriculum.ucsd.edu. Anyone who needs to access the University Catalog at this time should use catalog.cornell.edu.&nbsp;</div>

<div>Over the next week, the four e-List servers will be down for monthly OS patching.</div><ul><li>Alternate (Y2, e-lists administered via https://hp.list.cornell.edu and https://appgen.list.cornell.edu which include net-announce-L, specialconditions-L, and crime-alerts-L) will be down Wednesday, September 10, 2025, from 4:50am to 5:30am</li><li>Main (Y1, e-lists administered via https://www.list.cornell.edu) and Bulk Email (

<div>The ITSO Managed Firewall web console "fortimanager.security.cornell.edu" will migrate from VMware to Nutanix hardware. The service will not be available for up to 2 hours while changes and verifications are done.</div>

<div>Users may be unable to add Duo hardware tokens (sold by the campus store) to their Duo account.</div>

<div>On Sunday, September 7, 2025, from 6am-12pm EST, KFS, Cynergy, eShop, and Cynergy Applications will be unavailable during a patch release.</div>

<div>The hosting vendor Contegix/Valiantys will upgrade the Confluence Wiki application on Friday, August 29, 2025, from 7-11pm EST.</div>

<div>Zoom will be decommissioning certain Conference Room Connector (CRC) data centers on Friday, September 5th, 2025.&nbsp;<br><br>If CRC users connect using Zoom CRC IP addresses, these instances must update to the new IP addresses listed below before the decommission date (September 5th, 2025) to avoid potential service disruption.&nbsp;<br><br>Americas Region Location: East Coast, US Old Zoom Datacenter: NY Old CRC IP addresses: 162.255.36.11, 162.255.36.138&nbsp;<br>New Zoom Datacenter: IAD New CRC IP address: 206.247.11.121&nbsp;<