Financial Information Services

<div>KFS, Cynergy and Cynergy Applications will not be available starting at 7:00PM Wed. July 16, 2025 in support of additional batch processing necessary for Fiscal Year End 2025.</div>

<div>UPDATE: The vendor has begun a broadly expedited deployment of the configuration change across all affected infrastructure and expects all impacted Exchange Email customers will experience relief within the next two hours<br><br>Previously, Microsoft 365 Exchange Email Connection issues were reported by customers in Ithaca and at Weill Cornell Medicine. Exchange customers may not be able to access their mailbox using any connection method.

<div>KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday, July 13, 2025, from 6am to 12pm noon EST.</div>

<div>KFS, Cynergy, and Cynergy Applications will not be available starting at 6pm, Monday, July 14, 2025, in support of additional batch processing necessary for Fiscal Year End 2025.</div>

<div>TeamDynamix version 12 will be implemented for Cornell IT technicians on Saturday, July 19, 2025. The new version will make changes to the look and feel of the TDNext interface used to work customer tickets, including more streamlined navigation. While these changes apply broadly across the TDNext platform, they will not affect the Web Plan Manager, Card Wall, the Asset / CI Relationship viewer, or the Workflow History viewer.

<div>Over the next week, the four e-List servers will be down for monthly OS patching.</div><ul><li>Alternate (Y2, e-lists administered via https://hp.list.cornell.edu and https://appgen.list.cornell.edu which include net-announce-L, specialconditions-L, and crime-alerts-L) will be down Wednesday, July 9, 2025, from 4:50am to 5:30am</li><li>Main (Y1, e-lists administered via https://www.list.cornell.edu) and Bulk Email (B1, e-

<div>The Quest ARS service will be migrated from the current 7.3 version to a new 8.2 version. Users must install the new 8.2 MMC client to use the new instance. The web interface will require Duo multi-factor authentication to log in.</div>

<div>Network connectivity and telephone services to Baker Institute buildings 1772 (JL Swanson Wildlife Health Ctr.) and 1782 (Baker Inst. CCGR Office Bldg.) will be interrupted on Thursday, July 10, 2025, between 4am and 7am to facilitate replacement of fiber optic cables providing service to those two buildings.</div>

<div>CIT will upgrade the Azure ExpressRoute gateway. This change will enhance resiliency and maintain hybrid connectivity for line-of-business applications. Minimal downtime is expected during the migration process.</div>

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Wednesday, 7/2/2025, between approximately 5:00am and 7:00am for the migration of online and batch objects to PeopleSoft Production (PSPROD).</div>