Financial Information Services

<div>On Friday, May 23, 2025, from 6-8:00am, CIT Network Engineering will be moving wireless access points to a new wireless gateway affecting the following buildings:&nbsp;<br><br>- 310 Triphammer&nbsp;<br>- 150 Triphammer&nbsp;<br>- 208 Dearborn Place&nbsp;<br>- 228 Waite Ave&nbsp;<br>- 626 Thurston&nbsp;<br>- 534 Thurston&nbsp;<br>- 508 Thurston&nbsp;<br>- 411 Thurston&nbsp;<br>- 410 Thurston&nbsp;<br>- Thurston Court&nbsp;<br>- 203 Highland Ave&nbsp;<br>- A

<div>Ring Central phone numbers are currently affected by a 911 call routing issue. Calling from a campus blue light emergency phone or dialing 911 from your Ring Central phone or application may result in your call reaching a National Call Center instead of reaching Public Safety Communications. If you have an emergency, please provide your location information to the dispatcher who will transfer your call and location information to Public Safety Communications.

<div>Office 2013, 2016, and 2019 are currently failing to activate against KMS01. The KMS01 server will activate Office 2021 and Office 2024. KMS02 is currently fully functional.</div>

<div>Reminder: PeopleSoft Campus Solutions will be upgraded to the latest PeopleTools 8.60 version, from 8.60.15 to 8.60.20.

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, May 15, 2025, between approximately 5:00am and 7:00am, for the migration of online and batch objects to PeopleSoft Production (PSPROD).<br><br>Servers may be down for a period of time during the indicated window; the PeopleSoft application will be unavailable to web users while the servers are down.

<div>Wasabi Cloud Object Storage service customers may receive a "StorageQuotaExceeded" error message when accessing Reserved Capacity Storage accounts.</div><div>&nbsp;</div><div>The vendor issued the following alert, "Attention: Wasabi Account Control Manager(WACM) Reserved Capacity Storage Accounts Receiving 'StorageQuotaExceeded' Error Message.

<div>The Longview CornellPrd instance is down due to a database-related error. Recovery is underway with expected completion by 1pm. The vendor is determining the root cause.</div>

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable on Sunday, May 4, 2025, at 5:00am until approximately 10:00am for regularly scheduled server maintenance. This maintenance may not require the fully scheduled time.<br><br>The production PeopleSoft application will not be available during the maintenance period. This maintenance may not require the fully scheduled time.</div>

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, May 8, 2025, between approximately 5:00am and 7:00am for the migration of online and batch objects to PeopleSoft Production (PSPROD).<br><br>Servers may be down for a period of time during the indicated window; the PeopleSoft application will be unavailable to web users while the servers are down.

<div>Individuals who have EGA-based Qualtrics accounts are reporting they cannot sign into the accounts, receiving an error message of "User Not Authorized." Qualtrics staff are investigating the issue.&nbsp;</div>