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Financial Information Services


Unplanned Outage - Security Exception Sharepoint Site is experiencing and unplanned outage

On April 21st 11:30am the IT Security Office discovered that the intake form for Security Exception submissions is broken and offline. The Security Exception site will remain down while we troubleshoot.

  • Read more about Unplanned Outage - Security Exception Sharepoint Site is experiencing and unplanned outage

Unplanned Outage - Student Center and Applicant Sites

<div>Critical Updates in Progress: Student Center and Applicant Sites<br>Cornell’s Student Center and Applicant sites are currently unavailable while critical updates are being completed. We apologize for the inconvenience and appreciate your patience.<br>Prospective and current students will be able to review their financial aid packages as soon as Student Center is available.<br>Enrollment for continuing students is anticipated to start the week of April 28.

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Scheduled Service Change - PeopleSoft Online and Batch Object Weekly Migration

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, April 24, 2025 between approximately 5am and 7am for the migration of online and batch objects to PeopleSoft Production (PSPROD).</div>

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Emergency Maintenance - Student Center and Applicant Sites

<div>The PeopleSoft Student Center and Applicant sites are currently unavailable. Cornell's teams are working on the issue. Enrollment for continuing students is expected to begin as planned on April 23. Transcripts can be ordered directly through Parchment.</div>

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Unplanned Outage - Zoom is currently unavailable

<div>Zoom appears to be suffering a widescale outage affecting all services and all Zoom domains (including vendor status pages). CIT is working with the vendor to resolve the issue. Please use Microsoft Teams while Zoom is unavailable.</div>

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Scheduled Service Change - PeopleSoft Off-Cycle Migration with Outage

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Wednesday, April 16, 2025, between approximately 4am and 7am for the migration of online and batch objects to PeopleSoft Production (PSPROD).</div>

  • Read more about Scheduled Service Change - PeopleSoft Off-Cycle Migration with Outage

Scheduled Service Change - PeopleSoft Online and Batch Object Weekly Migration

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, April 17, 2025 between approximately 4am and 7am for the migration of online and batch objects to PeopleSoft Production (PSPROD).</div>

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Unplanned Outage - Google Workspace unable to send mail to external recipients

<div>CIT is investigating an issue where Google Workspace users cannot send emails to external recipients.</div>

  • Read more about Unplanned Outage - Google Workspace unable to send mail to external recipients

Scheduled Service Change - PeopleSoft Online and Batch Object Weekly Migration

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, April 10, 2025, between approximately 4am and 7am for the migration of online and batch objects to PeopleSoft Production (PSPROD).</div>

  • Read more about Scheduled Service Change - PeopleSoft Online and Batch Object Weekly Migration

Scheduled Service Change - KFS patch release 04/06/2025

<div>KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday from 6am to 12pm noon EST.</div>

  • Read more about Scheduled Service Change - KFS patch release 04/06/2025

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Division of Financial Services

377 Pine Tree Road, East Hill Plaza
Ithaca, NY 14850

Hours:  8:00 a.m. - 4:30 p.m., Monday - Friday

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