Financial Information Services

<div>UPDATED: On Friday, October 31, CIT will update the <a href="http://netid.cornell.edu/">NetID self-service</a> recovery application to include a link for customers to activate Duo Two-Step Login on their devices.

<div>As described in <a href="https://it.cornell.edu/news/important-two-step-login-duo-changes-continu... IT@Cornell News article</a>, on Tuesday November 4, Cornell continues the roll-out of changes intended to improve Two-Step Login security.

<div>CUPrint-Ujamaa-1-BW and CUPrint-LatinoLC-1-C had been set up as Zero cost printers with billing going to the departments that host the printers. Those departments have asked to discontinue this arrangement. Those printers will now <a href=" https://it.cornell.edu/cu-print/cu-print-fees-and-billing">charge the standard rate</a>.</div>

<div>UPDATE: Unrelated to the October 29 Microsoft Azure/Content Delivery Network portal issues, today’s SharePoint site owner email communications were previously scheduled and could not be subsequently or delayed to a later date.

<div>UPDATE: Microsoft has updated their Azure status page and anticipates full mitigation by 7:20pm ET. At Cornell, impacted Microsoft tools will continue to recover. Other services that relied on Azure or the Microsoft content delivery network (CDN) portals will also begin their return to service. Affected cornell.edu websites will be available as services and security verifications are restored.

<div>UPDATE: Azure Virtual Desktop hardware configuration changes by CIT's Cloud Architecture and Apps on Demand team should allow for general connectivity to resume for students and faculty.&nbsp;<br><br>Previously, Cornell IT investigated a burst of student notifications regarding Apps on Demand connectivity problems and determined an Azure capacity issue.

<div>There is currently a partial outage affecting access to PeopleSoft functions in the production environment. While the PeopleSoft application itself remains operational, the SFTP File and Email Servers are currently unavailable.&nbsp; Processes uploading, sending, or receiving files or emails should remain on hold.

<div>It is not currently possible to log in or use Qualtrics surveys or Qualtrics Support. The vendor is working on the issue.</div>

<div>An AWS outage impacted multiple AWS instances and IT services that depend on them. Members of the Cornell community experienced login issues, errors, and unexpected behavior in university IT services as Amazon worked to resolve the problem. For updates, see the <a href="https://health.aws.amazon.com/health/status">AWS status and health dashboard</a>.</div>

<div>An Amazon AWS outage is causing login issues and errors when trying to access the Canvas Learning Management System. Errors include upload or download, Internal Server 500 errors or the message "Canvas is experiencing issues due to an ongoing AWS incident. Amazon is working to fix the underlying problem." AWS reports that recovery is underway but service health is not yet 100%.