Financial Information Services

<div>The Quest ARS service has been taken offline for unplanned maintenance. This will impact anyone who uses ARS to manage AD objects. There is currently no estimate for service restoration. Updates will be provided as information becomes available.</div>

<div>Reminder: PeopleSoft Campus Solutions will be upgraded to the latest PeopleTools 8.62.05 version, Oracle PUM Image 36 application updates, and the latest Pathlock (formerly Appsian) release build.

<div>KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday from 6am to 12noon ET.</div>

<div>On Tuesday, February 10, 2026, from 8am - 5pm EDT, the Student Evaluation of Teaching (SETs) software system, Explorance Blue, will be upgraded to version 9.6.1.0 in our production system.&nbsp;<br><br>This will include updates to the Blue, DIG, Reports and Dashboard components. During this time the Blue system including reports and data validation will not be available.</div>

<div>The HAProxy for RDS (rds-proxy) deployment will be updated for proxied development and test DBs. DB clients connected to development and test DB instances through rds-proxy will have connections ended, but will be able to reconnect immediately. <br><br>Proxies for production DBs will not see any change or interruption.

<div>On February 15-16, 2026 a standardized Resource Explorer configuration will be deployed to all Cornell AWS accounts. This configuration will create Resource Explorer indexes in all active regions and create an aggregator index in us-east-1.&nbsp;<br><br>This new configuration will replace any customer-deployed Resource Explorer configuration.

<div>It is currently not possible to log in to Salesforce Marketing Cloud via Single Sign-On (SSO). A workaround is available. Salesforce is investigating the issue and working to restore access as quickly as possible.</div>

<div>Cornell faculty, staff, and students are unable to install Microsoft 365 applications from the Microsoft portal onto new devices. Online versions are available through outlook.cornell.edu and previously installed apps continue to work. The cause has been identified and CIT continues to explore potential fixes.</div>

<div>On Friday, January 30 at approximately 5am ET there will be a momentary interruption of Wi-Fi service (eduroam, Red-Rover, and Cornell-Visitor) to make configuration change to the Wi-Fi system.&nbsp;<br><br>Most devices should re-connect automatically according to the individual device settings.</div>

<div>Zoom will enforce minimum client versions, as outlined in their Software Lifecycle Policy, on <strong>February 7th, 2026</strong>. See Zoom's <a href="https://support.zoom.com/hc/en/article?id=zm_kb&amp;sysparm_article=KB00... Quarterly Lifecycle Policy documentation</a> for the table of products and corresponding minimum versions.