Financial Information Services

<div>The Quest ARS service will be migrated from the current 7.3 version to a new 8.2 version. Users must install the new 8.2 MMC client to use the new instance. The web interface will require Duo multi-factor authentication to log in.</div>

<div>Network connectivity and telephone services to Baker Institute buildings 1772 (JL Swanson Wildlife Health Ctr.) and 1782 (Baker Inst. CCGR Office Bldg.) will be interrupted on Thursday, July 10, 2025, between 4am and 7am to facilitate replacement of fiber optic cables providing service to those two buildings.</div>

<div>CIT will upgrade the Azure ExpressRoute gateway. This change will enhance resiliency and maintain hybrid connectivity for line-of-business applications. Minimal downtime is expected during the migration process.</div>

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Wednesday, 7/2/2025, between approximately 5:00am and 7:00am for the migration of online and batch objects to PeopleSoft Production (PSPROD).</div>

<div>UPDATE: IT staff have identified the cause of the issue and applied a fix, which may take some time to fully propagate to all affected accounts.<br><br>Some Microsoft 365 users are missing apps including Forms, Power BI Pro, and ToDo. IT staff are aware of the issue and working with the vendor to resolve.</div>

<div>AD domain controller issues are resulting in login issues for some servers and workstations. IT staff are aware of the issue and investigating.</div>

<div>Confluence is returning SSO (single sign-on) errors. IT staff have reported the issue to the vendor and are investigating.</div>

<div><strong>ccc1-ex:&nbsp;</strong></div><ul><li>Academic Surge Facility A&nbsp;</li><li>Academic Surge Facility B&nbsp;</li><li>AD White</li><li>Bailey&nbsp;</li><li>Baker Lab&nbsp;</li><li>Big Red Barn&nbsp;</li><li>Bradfield&nbsp;</li><li>Bruckner&nbsp;</li><li>Caldwell&nbsp;</li><li>CCC&nbsp;</li><li>Clark&nbsp;</li><li>Corson Mudd (Biological Science Complex)&nbsp;</li&

<div><strong>morris1-ex:</strong>&nbsp;</div><ul><li>Beebe&nbsp;</li><li>Botanic Gardens Horticultural&nbsp;</li><li>Botanic Gardens RMLewis Educ C&nbsp;</li><li>Boyce Thompson Institute&nbsp;</li><li>CALS Surge Facility&nbsp;</li><li>Chill Water Plant&nbsp;</li><li>Dimock Env Control Lb&nbsp;</li><li>Filter Plant&nbsp;</li><li>Kenneth Post Laboratory&nbsp;</li><li>Lg Animal Rsch Teaching Unit&nbsp;</li

<div><strong>research1-qfx:</strong>&nbsp;</div><ul><li>CAC&nbsp;</li></ul><div><br><strong>rhodes1-ex:</strong>&nbsp;</div><ul><li>Bowers&nbsp;</li><li>Breazzano&nbsp;</li><li>CIS&nbsp;</li><li>College Ave 409&nbsp;</li><li>Duffield&nbsp;</li><li>Gates&nbsp;</li><li>Phillips&nbsp;</li><li>Rhodes&nbsp;</li><li>Sage House&nbsp;</li><li>Schuyler&n