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Financial Information Services


Scheduled Service Change - Extended Maintenance in support of KFS Fiscal Year End

<div>KFS, Cynergy and Cynergy Applications will not be available starting at 5pm, Friday, July 18, 2025, in support of additional batch processing necessary for Fiscal Year End 2025.</div>

  • Read more about Scheduled Service Change - Extended Maintenance in support of KFS Fiscal Year End

Scheduled Service Change - PeopleSoft: Windows and Linux OS Patching

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable on Sunday, July 20, 2025, at 5am until approximately 10am for regularly scheduled server maintenance. This maintenance may not require the fully scheduled time.</div>

  • Read more about Scheduled Service Change - PeopleSoft: Windows and Linux OS Patching

Scheduled Service Change - Clearpass AAA infrastructure upgrade

<div>CIT Network Services is upgrading the AAA (ClearPass) infrastructure on July 24, 2025, from 5am&nbsp; to 7am. During this time new CUVPN and/or new wireless connections may fail.</div>

  • Read more about Scheduled Service Change - Clearpass AAA infrastructure upgrade

Scheduled Service Change - HAProxy for RDS (rds-proxy) deployment to be updated for proxied DBs

<div>The configuration of the HAProxy for RDS (rds-proxy) will be updated for proxied RDS DBs. DB clients connected to RDS instances through rds-proxy will have connections ended, but will be able to reconnect immediately. See <a href="https://confluence.cornell.edu/x/r5EcFQ">Confluence</a> for a list of proxied RDS databases.</div>

  • Read more about Scheduled Service Change - HAProxy for RDS (rds-proxy) deployment to be updated for proxied DBs

Scheduled Service Change - PeopleSoft Online and Batch Object Weekly Migration

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, 7/17/2025, between approximately 5am and 7am for the migration of online and batch objects to PeopleSoft Production (PSPROD).</div>

  • Read more about Scheduled Service Change - PeopleSoft Online and Batch Object Weekly Migration

Scheduled Service Change - Early Maintenance in support of KFS Fiscal Year End - Labor Balance Forward

<div>KFS, Cynergy and Cynergy Applications will not be available starting at 7:00PM Wed. July 16, 2025 in support of additional batch processing necessary for Fiscal Year End 2025.</div>

  • Read more about Scheduled Service Change - Early Maintenance in support of KFS Fiscal Year End - Labor Balance Forward

Performance Issue - Microsoft 365 Exchange Email Connection issues

<div>UPDATE: The vendor has begun a broadly expedited deployment of the configuration change across all affected infrastructure and expects all impacted Exchange Email customers will experience relief within the next two hours<br><br>Previously, Microsoft 365 Exchange Email Connection issues were reported by customers in Ithaca and at Weill Cornell Medicine. Exchange customers may not be able to access their mailbox using any connection method.

  • Read more about Performance Issue - Microsoft 365 Exchange Email Connection issues

Scheduled Service Change - KFS patch release 7/13/2025

<div>KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday, July 13, 2025, from 6am to 12pm noon EST.</div>

  • Read more about Scheduled Service Change - KFS patch release 7/13/2025

Scheduled Service Change - Early Maintenance supporting KFS Fiscal Year End: Final Account Reversion

<div>KFS, Cynergy, and Cynergy Applications will not be available starting at 6pm, Monday, July 14, 2025, in support of additional batch processing necessary for Fiscal Year End 2025.</div>

  • Read more about Scheduled Service Change - Early Maintenance supporting KFS Fiscal Year End: Final Account Reversion

Scheduled Service Change - Release of New TeamDynamix 12 user interface

<div>TeamDynamix version 12 will be implemented for Cornell IT technicians on Saturday, July 19, 2025. The new version will make changes to the look and feel of the TDNext interface used to work customer tickets, including more streamlined navigation. While these changes apply broadly across the TDNext platform, they will not affect the Web Plan Manager, Card Wall, the Asset / CI Relationship viewer, or the Workflow History viewer.

  • Read more about Scheduled Service Change - Release of New TeamDynamix 12 user interface

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Division of Financial Services

377 Pine Tree Road, East Hill Plaza
Ithaca, NY 14850

Hours:  8:00 a.m. - 4:30 p.m., Monday - Friday

 

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