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Financial Information Services


Scheduled Service Change - PeopleSoft: Windows and Linux OS Patching

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable on January 4, 2026, from 5:00 AM until approximately 10:00 AM for regularly scheduled server maintenance. This maintenance may not require the fully scheduled time.</div>

  • Read more about Scheduled Service Change - PeopleSoft: Windows and Linux OS Patching

Scheduled Service Change - e-List servers down for Oracle Database patching

<div>On Sunday, Dec 21, 2025, between 7:45-9:45am ET, all three e-list servers will be unavailable during Oracle Database patching.

  • Read more about Scheduled Service Change - e-List servers down for Oracle Database patching

Scheduled Service Change - Jira Application Upgrade due to CVE

<div>On Friday, December 19, 2025 between 6-11pm ET, the hosting vendor Contegix/Valiantys will perform an upgrade of the Jira Application. After its completion a checkout will be done.</div>

  • Read more about Scheduled Service Change - Jira Application Upgrade due to CVE

Scheduled Service Change - Confluence Application (Wiki Service) upgrade due to CVE

<div>On Friday, December 19, 2025 between 7-11pm ET, the hosting vendor Contegix/Valiantys will perform an upgrade of the Confluence Wiki application. After its completion a checkout will be done by CIT.</div>

  • Read more about Scheduled Service Change - Confluence Application (Wiki Service) upgrade due to CVE

Performance Issue - PrinterLogic "Bad Gateway" Error

<div>The PrinterLogic vendor has acknowledged issues installing printers for end users and accessing the admin console. They are working on fixing the problem.&nbsp;</div>

  • Read more about Performance Issue - PrinterLogic "Bad Gateway" Error

Unplanned Outage - Box Logins/SSO, API, and Box Notes

<div>Box is working on a fix for an ongoing issue affecting Logins/SSO, API&nbsp; and Box Notes that started around 10pm, Tuesday, December 16, 2025. They have identified the underlying cause of this issue and are working to take remediating steps.</div>

  • Read more about Unplanned Outage - Box Logins/SSO, API, and Box Notes

Scheduled Service Change - KFS patch release

<div>KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday, December 14, 2025, from 6am to 12pm EST.</div>

  • Read more about Scheduled Service Change - KFS patch release

Scheduled Service Change - Update Default Microsoft Defender Exchange Policies and Actions.

<div>Microsoft A5 Defender is being updated for all Cornell Outlook accounts on Monday, December 15, at 6am ET.&nbsp;<br><br>The updated Microsoft Defender Policy for Microsoft Exchange will better identify Phishing email and quarantine or route such emails to Junk email folders. These changes have been tested by the a Pilot Group for over a year and the pilot was expanded to include all IT Staff on 11/24/2025. No major issues were reported in the pilot.</div>

  • Read more about Scheduled Service Change - Update Default Microsoft Defender Exchange Policies and Actions.

Scheduled Service Change - Require message authenticator in RADIUS exchanges

<div>On Friday, Dec 12, 2025, between 5am and 7am, enforce the RADIUS message authenticator attribute in the Managed Firewall appliances, IUN firewalls, and Cisco secure client connections. This setting is already in place in many of the devices but will now be set to "required" instead of "optional" for all connections.</div>

  • Read more about Scheduled Service Change - Require message authenticator in RADIUS exchanges

Scheduled Service Change - Media3 VM Migration of CU-CIT-CWD

<div>Media3 will be migrating the&nbsp;CU-CIT-CWD VM to their Azure datacenter, which will result in an outage of up to five minutes for the Cornell Optional Email Alias (COEA) application and Database-Password-App (internal app used by CIT DBA group).</div>

  • Read more about Scheduled Service Change - Media3 VM Migration of CU-CIT-CWD

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Division of Financial Services

377 Pine Tree Road, East Hill Plaza
Ithaca, NY 14850

Hours:  8:00 a.m. - 4:30 p.m., Monday - Friday

 

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