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Financial Information Services


Performance Issue - CloudFlare Issues

<div>There are issues with CloudFlare affecting multiple Cornell IT services, including authentication. Cloudflare is a global internet content and services distribution network on which many services rely.</div>

  • Read more about Performance Issue - CloudFlare Issues

Scheduled Service Change - Upgrade Firmware On Managed Firewall Appliances 3/5

<div>On Tuesday, November 18th, 2025, between 5:00am and 7:00am, CIT Network Engineering will upgrade the code on 4 campus Managed Firewall Appliances. There will be two reboots, each lasting 10 minutes. This will result in complete outages for unit-owned campus networks on the Ithaca campus for the duration of the reboots.<br><br>The list includes:</div><ul><li>hol1-2200e</li><li>humph1-2200e</li><li>mcfac1-2200e</li><li>morris1-2200e</li></ul>

  • Read more about Scheduled Service Change - Upgrade Firmware On Managed Firewall Appliances 3/5

Scheduled Service Change - Reduce Secure Connect registration reminder deferment time in CUWebLogin

<div>Last month a registration reminder prompt was introduced in CUWebLogin for people who are eligible to enroll in Secure Connect but have not yet done so. The prompt asks eligible people to enroll now and also gives a choice to remind them later in 30 days. This change reduces the deferment time from 30 days to 7 days.</div>

  • Read more about Scheduled Service Change - Reduce Secure Connect registration reminder deferment time in CUWebLogin

Scheduled Service Change - Sending DMARC Daily Report Emails

<div>On Monday, November 17, 2025, Cornell will begin sending a daily report to customers who use their Cornell email address to send mailings from 3rd parties. These messages will be blocked by DMARC starting Wednesday, January 28, 2026.<br><br>This is the message customers will receive:<br><br>You are receiving this notification because records show that email sent from your Cornell NetID account has failed DMARC email security policy.

  • Read more about Scheduled Service Change - Sending DMARC Daily Report Emails

Performance Issue - Google Drive Performance Issues

<div>UPDATE: As a workaround, Google suggests that customers try rebooting their routers, or accessing Google services using a mobile device.<br><br>Google reports issues with Google Drive and related services including Google Docs and Google Sheets. They are investigating the issue and working on a resolution.&nbsp;<br><br>Some customers are encountering SSL errors such as "This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR" when attempting to access Google Drive, Google Sheets, and Google Docs.</div>

  • Read more about Performance Issue - Google Drive Performance Issues

Performance Issue - TeamDynamix Performance Issues

<div>The TeamDynamix Work Management platform is experiencing slow system performance. The vendor is aware of the issue and investigating.</div>

  • Read more about Performance Issue - TeamDynamix Performance Issues

Scheduled Service Change - PeopleSoft Online and Batch Object Migration

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, November 13, 2025, between approximately 4:00am and 7:00am for the migration of online and batch objects to PeopleSoft Production (PSPROD).</div>

  • Read more about Scheduled Service Change - PeopleSoft Online and Batch Object Migration

Upcoming Changes to SAP Concur Navigation

Posted: November 11, 2025

Starting November 17, 2025, Concur will introduce some changes to its site navigation and profile menu to improve your experience.

Scheduled Service Change - Upgrade Firmware On Managed Firewall Appliances 2/5

<div>On Thursday, November 13th, 2025, between 5:00am and 7:00am, CIT Network Engineering will upgrade the code on 4 campus Managed Firewall Appliances. There will be two reboots, each lasting 10 minutes. This will result in complete outages for unit-owned campus networks on the Ithaca campus for the duration of the reboots.<br><br>The list includes:</div><ul><li>clara1-2200e</li><li>dist1-2200e</li><li>dist2-2200e</li><li>gs1-2200e</li></ul>

  • Read more about Scheduled Service Change - Upgrade Firmware On Managed Firewall Appliances 2/5

Unplanned Outage - TeamDynamix TDNext application currently unavailable

<div>UPDATE: The vendor reports the deployed fix has not improved service performance. They consider the issue a high priority and are continuing to work toward a solution.<br><br>Support ticket replies and TeamDynamix forms are reported to still be functioning. The TeamDynamix Portal site and administrative features are still available.&nbsp;</div>

  • Read more about Unplanned Outage - TeamDynamix TDNext application currently unavailable

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Division of Financial Services

377 Pine Tree Road, East Hill Plaza
Ithaca, NY 14850

Hours:  8:00 a.m. - 4:30 p.m., Monday - Friday

 

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