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Financial Information Services


Performance Issue - Some Microsoft 365 users missing apps

<div>UPDATE: IT staff have identified the cause of the issue and applied a fix, which may take some time to fully propagate to all affected accounts.<br><br>Some Microsoft 365 users are missing apps including Forms, Power BI Pro, and ToDo. IT staff are aware of the issue and working with the vendor to resolve.</div>

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Performance Issue - Active Directory domain controller issues

<div>AD domain controller issues are resulting in login issues for some servers and workstations. IT staff are aware of the issue and investigating.</div>

  • Read more about Performance Issue - Active Directory domain controller issues

Unplanned Outage - Confluence SSO errors

<div>Confluence is returning SSO (single sign-on) errors. IT staff have reported the issue to the vendor and are investigating.</div>

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Scheduled Service Change - Node router upgrade 1/3: ccc1-ex, gs1-ex, hol1-ex, uris1-ex

<div><strong>ccc1-ex:&nbsp;</strong></div><ul><li>Academic Surge Facility A&nbsp;</li><li>Academic Surge Facility B&nbsp;</li><li>AD White</li><li>Bailey&nbsp;</li><li>Baker Lab&nbsp;</li><li>Big Red Barn&nbsp;</li><li>Bradfield&nbsp;</li><li>Bruckner&nbsp;</li><li>Caldwell&nbsp;</li><li>CCC&nbsp;</li><li>Clark&nbsp;</li><li>Corson Mudd (Biological Science Complex)&nbsp;</li&

  • Read more about Scheduled Service Change - Node router upgrade 1/3: ccc1-ex, gs1-ex, hol1-ex, uris1-ex

Scheduled Service Change - Node router upgrade 2/3: morris1-ex, humph1-ex, clara1-ex, mcfad1-ex

<div><strong>morris1-ex:</strong>&nbsp;</div><ul><li>Beebe&nbsp;</li><li>Botanic Gardens Horticultural&nbsp;</li><li>Botanic Gardens RMLewis Educ C&nbsp;</li><li>Boyce Thompson Institute&nbsp;</li><li>CALS Surge Facility&nbsp;</li><li>Chill Water Plant&nbsp;</li><li>Dimock Env Control Lb&nbsp;</li><li>Filter Plant&nbsp;</li><li>Kenneth Post Laboratory&nbsp;</li><li>Lg Animal Rsch Teaching Unit&nbsp;</li

  • Read more about Scheduled Service Change - Node router upgrade 2/3: morris1-ex, humph1-ex, clara1-ex, mcfad1-ex

Scheduled Service Change - Node router upgrade 3/3: research1-qfx, rhodes1-ex, vmc1-ex, geneva1-ex

<div><strong>research1-qfx:</strong>&nbsp;</div><ul><li>CAC&nbsp;</li></ul><div><br><strong>rhodes1-ex:</strong>&nbsp;</div><ul><li>Bowers&nbsp;</li><li>Breazzano&nbsp;</li><li>CIS&nbsp;</li><li>College Ave 409&nbsp;</li><li>Duffield&nbsp;</li><li>Gates&nbsp;</li><li>Phillips&nbsp;</li><li>Rhodes&nbsp;</li><li>Sage House&nbsp;</li><li>Schuyler&n

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Unplanned Outage - Confluence unavailable

<div>UPDATE: Confluence service has been restored. As the Confluence outage is investigated, PDF exports have been temporarily disabled. However, Word exports remain available.<br><br>Confluence is currently unavailable because of vendor site maintenance. IT staff are aware and monitoring the issue.</div>

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Scheduled Service Change - Enable Cost Optimization Hub and Compute Optimizer AWS Services

<div>The Cost Optimization Hub and Compute Optimizer services will be enabled in all Cornell AWS accounts. These services support newly released Trusted Advisor checks and are required for those checks to function. <br><br>If these services were already enabled in individual Cornell AWS accounts, no change will be made to those accounts. These AWS services, using default preferences, are free. No customer action is required.

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Scheduled Service Change - e-List servers down for Oracle Database patching

<div>The bulk email (B1, administered via https://www.bulk.cornell.edu) and main e-lists (Y1, administered via https://www.list.cornell.edu) will be down <strong>Sunday, June 22, 2025</strong>, from <strong>6:50am to 8:30am ET.</strong></div>

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Scheduled Service Change - PeopleSoft: Windows and Linux OS Patching

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable on Sunday June 22nd, 2025 from 5am until approximately 10am ET for regularly scheduled server maintenance. This maintenance may not require the fully scheduled time.</div>

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Division of Financial Services

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Ithaca, NY 14850

Hours:  8:00 a.m. - 4:30 p.m., Monday - Friday

 

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