Financial Information Services

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, June 12th between approximately 5am and 7am ET for the migration of online and batch objects to PeopleSoft Production (PSPROD).</div>

<div>Some Copilot users are seeing errors, including “Service Communication is currently unavailable” when submitting a prompt and "There was a problem reaching the app" when attempting to launch Copilot.</div>

<div>New Microsoft 365 licenses are not currently available. Currently assigned licenses will remain assigned for the next 30 days, but new accounts cannot be created for services such as Exchange, Teams, or SharePoint, and those with existing A1 licenses cannot currently request A3 licenses.<br><br><br></div>

<div>Cornell IT Staff are investigating reports that the TeamDynamix TDNext interface is unavailable for login at this time. The issue appears to be largely affecting the Work Management functions and customer portals appear to still be accessible.</div>

<div>On Sunday, June 1, 2025, from 6:00am - 12:00pm, KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release.<br><br>After the maintenance window, users will experience the latest code enhancements and bug fixes in the Kuali Financial System.</div>

<div>PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, June 5, 2025, between approximately 5:00am and 7:00am for the migration of online and batch objects to PeopleSoft Production (PSPROD).<br><br>Servers may be down for a period of time during the indicated window; the PeopleSoft application will be unavailable to web users while the servers are down.

<div>As of 5:47 p.m. EDT on May 28, the TeamDynamix vendor is investigating reports of delays in TeamDynamix email processing. No messages have been lost, but processing them is being delayed.</div>

<div>From Tuesday, May 27, through Friday May 30, 2025 (four days), between 4:00am and 7:00am each day, replacement of Weill Hall network switches will take place.&nbsp;<br><br>Individual devices will experience a momentary loss of link status on the port. Wi-Fi will also be impacted as the AP’s connections are moved and they reboot.</div>