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Financial Information Services


Do some vendors require minimum order amounts?

Yes, certain vendors have established minimum order requirements based on contract negotiations to get the best pricing for Cornell.

  • Read more about Do some vendors require minimum order amounts?

How do I send notes or attachments regarding my order to the vendor?

Vendor notes entered in the Notes and Attachments tab on the requisition are not transferred to the PO in KFS at this time. If you have notes to the vendor, you should include the notes in the Notes to Vendor field or in the line-item description (character limit is 254 characters per line item). If the notes are greater than the 254 character limit, enter the notes on a document and include it in the Notes and Attachments tab as an attachment with the requisition and select Send to Vendor.

  • Read more about How do I send notes or attachments regarding my order to the vendor?

How do I place orders with Wegmans and AAA?

Non-catalog suppliers are no longer available in e-SHOP. Simply create a standard KFS Requisition. In some instances, (e.g., Wegmans), a procurement card may be used; however, catering and individual travel are prohibited transactions for procurement cards.

  • Read more about How do I place orders with Wegmans and AAA?

Which fields can I change? Which ones should not be changed?

When a requisition is created from an e-SHOP cart, a user must not key in additional items, because this will cause the PO to fail.

The fields that will require your attention are the accounting line field, the commodity code field if it is not pre-filled, and your delivery address if you have not previously set the default.

The Explanation field is available for your business purpose. This field is populated with the information you entered in the e-SHOP Business Purpose field. You may edit this information on the KFS requisition.

  • Read more about Which fields can I change? Which ones should not be changed?

What is the receiving process for e-SHOP orders?

Each =BSC has its own process for receiving verification. Please check with your BSC.

  • Read more about What is the receiving process for e-SHOP orders?

Where do I find information about orders that I have placed?

You can find information about your e-SHOP orders in your e-SHOP action items. The Action Items box on the e-SHOP home page has a line called My Orders. Clicking on this link will give you a list of orders that have recently been placed. Clicking on the order will provide detailed order information.

  • Read more about Where do I find information about orders that I have placed?

How do I know that my order has been received by the supplier?

Procurement Services has requested that e-SHOP suppliers provide a confirmation of all orders via e-mail to the KFS initiator for all orders. You may also contact the vendor directly to make sure they have received your order. You should not contact the Helpline as we can only see that the order was transmitted. We cannot verify that the vendor received it.

  • Read more about How do I know that my order has been received by the supplier?

Why are some items blocked or unavailable in e-SHOP?

Some items in e-SHOP may be reserved to be purchased through a single, preferred supplier. In these instances, the specific item will be blocked from being purchased from non-preferred suppliers. For example, the preferred supplier for toner is The Computing Center and, therefore, you will not be able to purchase it from W.B. Mason.

  • Read more about Why are some items blocked or unavailable in e-SHOP?

Where do I find my KFS action list, and how is it used?

The “action list” button is found on the top, left-hand side of the KFS Main Menu screen.

In KFS, all e-docs routed to you through workflow will appear in your action list, as well as any e-docs that you have started and saved. The “Status” column will tell you where the e-doc is in the workflow. The “Action Requested” column will tell you what you need to do with a specific e-doc.

  • Read more about Where do I find my KFS action list, and how is it used?

What are the character limitations for these fields on the KFS requisition?

  • Description – 40
  • Explanation – 254
  • Address 2 – 45
  • Item description – 254

It may be necessary to abbreviate some information to ensure that all information is entered.

  • Read more about What are the character limitations for these fields on the KFS requisition?

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