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Financial Information Services


How do I search for something in KFS? What are "wild cards"?

A KFS lookup tool is designated by a magnifying glass icon ( ).

In any KFS lookup screen, the best way to find information is to enter a keyword, e.g., tiger. In KFS, the wild card is an asterisk (*), and it is used in the search string. When searching, place an asterisk before and after the keyword(s) to find items that include the keyword(s), e.g., *tiger*. Remember that the less information entered into the search fields, the greater the search results.

Click the search button at the bottom of the page.

  • Read more about How do I search for something in KFS? What are "wild cards"?

Additional ordering tips

  • Information entered under the Additional Charges tab does not print on the PO. At this time, you will need to add any additional charges as line items on the KFS Requisition. This includes freight, trade-in, discounts, and miscellaneous charges.
  • At this time, line-item descriptions cannot be more than 254 characters in length.
  • Each time you amend a PO or copy a requisition, KFS creates a new and different e-doc number. Be sure to review all the related documents in the View Related Documents tab to understand the status of each e-doc.
  • Read more about Additional ordering tips

Can I stipulate a specific delivery date for my e-SHOP order?

No, you cannot do this on your purchase order. The field is present on the requisition, but it is for informational purposes only. It is not transmitted to the vendor. If you want to stipulate a specific delivery date, you should contact the vendor directly and give them your delivery requirements.

  • Read more about Can I stipulate a specific delivery date for my e-SHOP order?

Do some vendors require minimum order amounts?

Yes, certain vendors have established minimum order requirements based on contract negotiations to get the best pricing for Cornell.

  • Read more about Do some vendors require minimum order amounts?

How do I send notes or attachments regarding my order to the vendor?

Vendor notes entered in the Notes and Attachments tab on the requisition are not transferred to the PO in KFS at this time. If you have notes to the vendor, you should include the notes in the Notes to Vendor field or in the line-item description (character limit is 254 characters per line item). If the notes are greater than the 254 character limit, enter the notes on a document and include it in the Notes and Attachments tab as an attachment with the requisition and select Send to Vendor.

  • Read more about How do I send notes or attachments regarding my order to the vendor?

How do I place orders with Wegmans and AAA?

Non-catalog suppliers are no longer available in e-SHOP. Simply create a standard KFS Requisition. In some instances, (e.g., Wegmans), a procurement card may be used; however, catering and individual travel are prohibited transactions for procurement cards.

  • Read more about How do I place orders with Wegmans and AAA?

Which fields can I change? Which ones should not be changed?

When a requisition is created from an e-SHOP cart, a user must not key in additional items, because this will cause the PO to fail.

The fields that will require your attention are the accounting line field, the commodity code field if it is not pre-filled, and your delivery address if you have not previously set the default.

The Explanation field is available for your business purpose. This field is populated with the information you entered in the e-SHOP Business Purpose field. You may edit this information on the KFS requisition.

  • Read more about Which fields can I change? Which ones should not be changed?

What is the receiving process for e-SHOP orders?

Each =BSC has its own process for receiving verification. Please check with your BSC.

  • Read more about What is the receiving process for e-SHOP orders?

Where do I find information about orders that I have placed?

You can find information about your e-SHOP orders in your e-SHOP action items. The Action Items box on the e-SHOP home page has a line called My Orders. Clicking on this link will give you a list of orders that have recently been placed. Clicking on the order will provide detailed order information.

  • Read more about Where do I find information about orders that I have placed?

How do I know that my order has been received by the supplier?

Procurement Services has requested that e-SHOP suppliers provide a confirmation of all orders via e-mail to the KFS initiator for all orders. You may also contact the vendor directly to make sure they have received your order. You should not contact the Helpline as we can only see that the order was transmitted. We cannot verify that the vendor received it.

  • Read more about How do I know that my order has been received by the supplier?

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Division of Financial Services

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Ithaca, NY 14850

Hours:  8:00 a.m. - 4:30 p.m., Monday - Friday

 

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