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e-Shop

How can I get regular updates on e-SHOP?

To subscribe to the electronic mailing list (e-list) for e-SHOP users, please visit http://spendviz.dfa.cornell.edu/customer/, where you can manage your email preferences. You can also email Procurement Services to be added to the e-list. The e-list is another way that the eBusiness team keeps the user community updated on the e-SHOP related events.

  • Read more about How can I get regular updates on e-SHOP?

How do I get help?

There are several ways to get help with e-SHOP.

  • Read more about How do I get help?

How are suppliers added to e-SHOP?

To be considered for inclusion in e-SHOP, a supplier must have a contract with Cornell. From this group of suppliers, inclusion in e-SHOP is based on strategic fit with the needs of the Cornell community, purchase volume, number of transactions, and other criteria as determined by Procurement and Payment Services in consultation with the user departments and business service centers (BSCs).

  • Read more about How are suppliers added to e-SHOP?

When I search for an item, I get too many choices. How can I limit my search to get a more manageable number of results?

At the top of the e-SHOP home page, enter your keyword, e.g. scanner, in the Shop field and click Go.

If the search returns too many results, there are several ways to refine your search:

1.  On the left side of the search screen, you will see Filter Results, which allows you to limit results by Product features, Supplier, Supplier diversity, Category, Packaging, and Manufacturer. Clicking on any of the links will reduce your results.

  • Read more about When I search for an item, I get too many choices. How can I limit my search to get a more manageable number of results?

Does the search function pull up information from all of the suppliers on e-SHOP, or are there limitations?

The search feature works with hosted catalogs. These search results include product description, pricing, and vendor name. Additionally, these results can be compared. We are in the process of adding hosted catalogs for all punch-out sites to improve the search results.

  • Read more about Does the search function pull up information from all of the suppliers on e-SHOP, or are there limitations?

When I use e-SHOP, will I be able to see pictures of the items I am ordering?

Most punch-out sites do include pictures, but some of the hosted catalogs do not. The hosted catalog images will depend on the suppliers’ choices and technical capabilities.

  • Read more about When I use e-SHOP, will I be able to see pictures of the items I am ordering?

Can I compare items (e.g., cost, size, quantity, etc.) using e-SHOP?

Yes. For hosted catalogs only, e-SHOP offers a product comparison feature that allows you to select products from the Search Results page, and compare them side-by-side on the same page.

From the Search Results screen, select Compare to invoke a side-by-side comparison of the selected products.

 

Search results do not include punch-out sites; punch-out searches must be performed individually.

  • Read more about Can I compare items (e.g., cost, size, quantity, etc.) using e-SHOP?

Will I get special Cornell pricing using e-SHOP?

Yes. A benefit of using e-SHOP is that Cornell's negotiated price discounts are automatically displayed, so there is no need to call the vendor to find out Cornell's pricing. Furthermore, using e-SHOP reduces Cornell’s carbon footprint by eliminating the need to use printed catalogs, because catalog items are easily accessible online, with detailed descriptions provided.

  • Read more about Will I get special Cornell pricing using e-SHOP?

What are "non-catalog" forms?

"Non-catalog" forms are used to place orders for items that are not in the hosted catalogs or punch-out sites. Generally, a non-catalog form is used to place an order when you have a quote from a supplier. The generic non-catalog form can be used to place orders with any e-SHOP vendor.

  • Read more about What are "non-catalog" forms?

What are "punch-out" sites or catalogs?

“Punch-out” sites exist on the supplier’s website and reflect Cornell’s negotiated pricing. From the punch-out catalog, you can browse items, add items to your shopping cart, and then submit or transfer your cart to e-SHOP to complete the order. It is just like going to the supplier website from anywhere else, except that it is set up for negotiated Cornell pricing and our terms and conditions of purchase. Note: The search functionality in e-SHOP does not retrieve information from punch-out sites.

  • Read more about What are "punch-out" sites or catalogs?

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