There are several ways to get help with e-SHOP.
- If you have questions regarding placing or approving orders, you can refer to the tutorials on the e-SHOP Training page or to the Quick Reference Guide (PDF, 237 KB).
- For technical issues or for additional help, send an email to e-SHOP@cornell.edu or call Procurement at (607) 255-3804.
- Any workflow or order approval questions should be directed to your FTC/BSC.
- Online field help is also available within e-SHOP by clicking on the field name. Help text will display in a pop-up box on the screen.
- Within e-SHOP, click on the book icon (
) to view training.
- Within e-SHOP, click on the question mark icon (
) for system help.
