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COVID-19 Response: Procuring research supplies during the laboratory shutdown

Posted: March 20, 2020

As we transition to remote work environments, it may not be practical to receive critical research-related purchases on campus. To support you during this period, while Cornell responds to the COVID-19 emergency, we are allowing critical business-related purchases to be delivered to off-campus addresses (i.e., home or off-site offices).

Orders must be suitable to use in an office or home environment. Chemical, biological, or other laboratory materials, instruments, and equipment must be shipped to and used on campus and should only be ordered for research deemed essential.

When you must have business-related purchases delivered to an off-campus address, notify your supervisor and procurement@cornell.edu and include your purchase order number, KFS e-doc number, or order confirmation. During review, supervisors and business service center staff members should consider the business necessity and appropriateness of these purchases during this interim period.

If placing orders in e-SHOP, you must change the delivery address to have orders shipped off-campus. For those items not available in e-SHOP, please use your normal purchasing process and remember to change the delivery address.

Changing Shipping Address for e-SHOP Orders

  1. To ship to a non-Cornell mailing address, select the Building Not Found button in the Delivery section in KFS.

     
  2. Type in your shipping address into the Address field. For the Room, enter None.

We recommend contacting the supplier to confirm that the order and shipping address update have been received.

Finding Supplier Contact Information

The supplier’s customer service and sales contacts are listed on the supplier’s webpage on the Procurement website. You can search for the supplier on our website or go to the supplier’s page from e-SHOP.

To find the supplier contact information in e-SHOP:

  1. From the e-SHOP home page, select the supplier’s icon.
  2. Select Cornell’s Supplier Page from the popup appearing below the icon.

For Amazon orders:

  1. Go Amazon’s punch-out site from e-SHOP.
  2. Scroll to the bottom of the Amazon home page, select Contact Us in the footer.
  3. Select Start chatting now to contact a representative.

For more detailed e-SHOP instructions, refer to the step-by-step reference guide (PDF) or quick guide (PDF).

Tags: 
COVID-19

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