Ordering

The vendor can provide details on the shipping of your order. You can find the vendor contact information by clicking on the vendor icon and selecting Cornell’s Supplier Page.

In most instances, you can. To remove items, click on the check box next to the item you want to remove, select Remove Selected Item from the drop-down action box, and click Go. Certain vendors do not allow you to remove the item from the e-SHOP cart. You will have to delete the cart and start again adding only the items you want.

Shipping information is stored in KFS. If you place orders that generally go to the same delivery address, enter the delivery address on the KFS requisition and click the “set as default building” button. Your delivery address will now pre-populate in future requisitions.

If you place orders for people or organizations having different delivery addresses, you can enter the delivery address each time you place an order.

We recommend placing these items on a separate requisition from non-restricted items. Restricted items are automatically routed to Environmental Health and Safety (EH&S) for approval. After approval by EH&S, these orders will route directly to the vendor or they will route to the fiscal officer for approval, depending on the dollar amount.

If the quote you receive outside of the e-SHOP catalog is lower, use the "Non-Catalog Form" to place your order in e-SHOP.

Indicate the price that you were quoted outside of e-SHOP in the order description field along with any quote reference number. Electronically attach the quote to your KFS requisition and select Yes from the Send to Vendor column in the Notes and Attachments tab.

You can delete items or edit quantities. When you click the Calculate button before submitting, the Estimated Cost will be updated.

1. Click the Orders and Documents icon on the left side of the e-SHOP home page, and then click Search Documents.
   
   
    

2. Select the search criteria, for example:

   1. Select Shopping Cart or Purchase Orders  from the drop-down list.

   2. Enter your name or NetID under Participant.

There are no dollar limits imposed on orders placed through e-SHOP. All Cornell routing is dependent on your role as defined by your BSC. Your order will be sent directly to the vendor if it is under the dollar amount for your purchasing limit. All approvals will be done on the back-end of the transaction, i.e., the payment request for the invoice must be approved prior to payment being sent to the vendor.

It depends on the method that the supplier elects for receiving e-SHOP orders. If the order is sent via CXML, it could be received within a few minutes. If the order is sent via fax, it could take up to 15 minutes. In the rare event of a technical difficulty, a customer service representative at e-SHOP monitors to ensure that orders are delivered to suppliers within a few hours.

After you create a cart that displays the item you want to add to your Favorites folder, click the Select check box to the far-right of the line item. Then, use the drop-down box at the top-right of the cart and select Add To Favorites and click Go.