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Procurement Card

Why does my credit card statement show a balance due?

If you recently closed your account, or a new number was assigned, you may see a balance due on your credit card statement. There is no effect on your account; you can continue to use your pcard as normal.  As always, the cardholder does NOT need to make a payment.

  • Read more about Why does my credit card statement show a balance due?

I have funds to spend from a State Appropriation Capital Project Account. Can I use my pcard?

No. You may not charge a State Appropriation Capital Project Account (a contract college account whose subledger is 95xx) for any pcard purchase. The pcard module in APPS will not allow you to assign these accounts online.

  • Read more about I have funds to spend from a State Appropriation Capital Project Account. Can I use my pcard?

What object codes may be used for purchases on pcards?

The rebilling system accepts object codes 500x, 6xxx, 7xxx and 9xxx.

  • Read more about What object codes may be used for purchases on pcards?

What kind of account should I choose as the default account for my unit's pcards?

We recommend that an unrestricted college account be used as the default for all your unit's pcards. You may NOT use a state appropriation account (a contract college account with subledgers 4xxx, 5xxx, 95xx) as the default account on any pcard.

  • Read more about What kind of account should I choose as the default account for my unit's pcards?

I'm returning an item; can I stop payment?

No. Pcard charges are paid from a central university account.  In many instances, payment has already been made to the bank by the time a pcard coordinator receives the transaction information in his/her queue.  All pcard charges must be allocated to an appropriate departmental account.  If an item is being returned, or if there is an erroneous charge for which a dispute has been filed with the bank, a credit will eventually appear in the pcard coordinator's queue.  That credit should be applied to the same account (including object code) as the original charge.

  • Read more about I'm returning an item; can I stop payment?

How do I close or make changes to an existing account?

Pcard coordinators can use U.S. Bank's system, Access Online, to make changes to accounts such as:

  • Default account changes
  • Mailing address changes
  • Embossing changes

E-mail Credit Card Programs to request the following changes:

  • Name changes
  • Suspending an account
  • Closing an account
  • Read more about How do I close or make changes to an existing account?

Why aren't personal/individual travel expenses allowed on pcards?

Personal or individual travel expenses (transportation, lodging, and travel meals) are NOT allowed on pcards due to the various and often complex regulations governing travel expenses, which are determined by your source of funding. For example, if you are using a federal source of funds, you may be required to fly a U.S. carrier.

  • Read more about Why aren't personal/individual travel expenses allowed on pcards?

Help! A vendor charged me sales tax.

Please keep in mind that any vendor, at any time, may choose not to honor Cornell's NYS tax exemption.  If the vendor will not grant the exemption, it is acceptable to pay the tax. Cardholders should note the vendor's refusal on the receipt.  If the cardholder simply forgot to inform the merchant of the tax exemption, then the cardholder should seek a credit from the merchant.

  • Read more about Help! A vendor charged me sales tax.

What if the cardholder loses his or her receipt?

If a cardholder loses or misplaces a receipt, or otherwise cannot provide an original receipt, he or she should provide an explanation of why the receipt is missing, as well as details about the items purchased (date, vendor, description, quantity, price, and total cost). Procurement card coordinators should review their responsibilities regarding missing documentation as outlined in the Buying Manual.

  • Read more about What if the cardholder loses his or her receipt?

What's an "original receipt"?

An original receipt is written acknowledgment from a vendor that provides essential information to support a transaction and enable the proper recording of the transaction in the university general ledger system. Collection of original receipts helps to reduce the likelihood of duplicate payments. A receipt should include the date of the purchase; the vendor's name; a description of item(s); and the quantity, unit price, and total cost of the item(s).

  • Read more about What's an "original receipt"?

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