The following forms should be used to request updates to the information required for Cornell University procurement cards (pcards), dispute transactions, and to help provide details for business purpose.
Card Application Form: Please contact your business service center
U.S. Bank Charge Dispute: Before contacting the bank to dispute a charge, attempt to resolve the issue with the merchant. Keep a record of your contact with the merchant (date of phone calls, copy of email, etc.). If you are unable to quickly resolve the issue with the merchant, contact U.S. Bank. The bank will send you a form if they determine one is necessary for you to proceed with the charge dispute.
Note: You must initiate a dispute within 60 days of the statement date on which the error appeared.
(no prefilled transaction data): It is best to use the link in the email cardholders receive to submit documentation for purchases; however, when that isn't possible, cardholders can use this link to access the same form. The form must be completed for all transactions on the pcard, including credits, disputes, and potential fraud.
: This report lists all purchase documentation forms the cardholder has completed in the past 90 days. Cardholders receiving a 10- or 20-day reminder notification email can use this report to confirm submissions.
Note: If you have trouble accessing this report, clear your browser cache and history and retry.
Missing Receipt Affidavit (PDF, 45 KB): Use in place of a lost receipt for procurement card purchases. Restrictions may apply.
Business Meal Detail Form (PDF, 82 KB): This optional form may be used to supply details of a business meal when the payment to the restaurant is made via pcard.
Note: You may not charge meals to your pcard while you are traveling for the university if that travel includes an overnight stay.
- Use this form to make an online request for a change to a pcard or a travel and meal card.
– Submit this form to request reactivation of a pcard that has been suspended due to a policy violation. Completing this form will create a service request in TeamDynamix (TDX). After you submit the form, you will receive a confirmation email from "Cornell Support." You will receive another email when your requested change has been completed.
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