Lost or Stolen Cards
If your card has been lost or stolen, contact the financial institution immediately.
- U.S. Bank: (800) 344-5696, outside the U.S., call collect (701) 461-2010.
A procurement card (also known as a purchasing card, or "pcard") is a Visa charge card that may be used for the purchase of business-related goods and services, excluding travel-related items. It is intended for employees whose positions require frequent, small-dollar purchases. Because procurement cards are corporate liability cards, Cornell remits payments directly to its bank. There are very strict documentation requirements for purchases made with procurement cards.
The policy governing the use of procurement cards is included in University Policy 3.25, Procurement of Goods and Services, and the Procurement Services' Buying Manual.
Procurement Card Transaction Process
- The employee makes a purchase.
- The transaction information is received from the bank and loaded into the Kuali Financial System (KFS).
- An automated email is sent to the cardholder for each transactions received.
- The cardholder uses links in the email received to access the PCard Receipt Processing System and enter the business purpose, account details, and attach images of the receipt or supporting documentation for each transaction.
- The procurement card coordinator in the business service center reviews transactions in KFS, changes account distribution as necessary, and releases the charge for posting to the general ledger.
- The cardholder reviews the procurement card bank statement for accuracy.
Immediate Payment
Cornell's bank facilitates payment to the merchant, which is usually received within a few business days. The university then pays its bank for all procurement card charges. Though statements of purchases are mailed to each cardholder, no individual payments are made.
Bank Information
Some reasons the cardholder may wish to contact U.S. Bank, the provider of our procurement cards, include the following:
- Inquiring about a transaction
- Questioning a declined charged
- Reporting a card lost or stolen
You may contact U.S. Bank customer service at (800) 344-5696, or outside the United States, call collect (701) 461-2010.
Cardholder Online Bank Access
To enroll for online access to your account with U.S. Bank, follow these instructions.
- Go to U.S. Bank Access Online.
- Select Register Online.
- Enter cornel (yes, just one L) as the Organization Short Name.
- Enter your card (account) number and the expiration date.
- Select Register This Account.
- Follow the remaining instructions (PDF) to complete setup, view your statement, sign up for fraud alerts and more.
Questions? Contact Credit Card Programs
by email or call (607) 255-4548/5039.