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Performance Issue - Zoom Webinar Spam Registrations

Friday, September 25, 2026 - 12:09pm

<div>Zoom Webinar users who have registration enabled are experiencing spam registrations that are flooding their registration list. Zoom is aware of the issue and they expect to fix it in October. Steps can be taken to mitigate the spam registrations.<br><br>We are recommending that users switch their registration approval from automatic to manual. For spam registrants that were automatically approved you can cancel their registration. For any spam that is pending approval you can ignore the registration..<br><br>Also consider:</div><ul><li>Restricting the chat feature and only allow attendees to interact through the Q&amp;A feature</li><li>Only allowing authenticated users to join from the Web client</li><li>Approving or blocking entry for users from specific countries/regions</li></ul><div><br>For people with thousands of spam registrants, the workaround Zoom suggests is to export the registrant list, remove the spam entries and re-import.</div>

More info on IT@Cornell site: 
http://itservicealerts.hosting.cornell.edu/view/7862

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