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Performance Issue - Microsoft Teams returns error when creating a team from a custom teamplate

Tuesday, November 4, 2025 - 8:19am

<div>Microsoft Teams returns an error when a customer tries to create a new team using a custom template: "We ran into a problem creating your team. Please try again later."&nbsp;<br><br>The issue affects Cornell customers for whom the Cornell Standard template is recommended when creating a team. (Note that students are not affected by this issues because they do not have rights to create teams.)&nbsp;</div><div><br></div><div>Microsoft is aware of the issue, which appears to be related to a code issue in a recent update.<br><br>Workaround: Customers can still create a new team without using the Cornell Standard template. It is recommended they use the "Other" template, which is not affected by the issue and is the same as the Cornell Standard template.</div>

More info on IT@Cornell site: 
http://itservicealerts.hosting.cornell.edu/view/7640

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