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Unplanned Outage - Legacy Cornell-Hosted Alumni Forwarding

Monday, September 28, 2026 - 1:05pm

<div>There is currently an outage of alumni email forwarding through a legacy Cornell-hosted system. In 2018, whoiam forwarding of email which was sent to a Cornell address to an outside email account ended. Alumni who were using this method and had not switched to setting forwarding inside Gmail were transferred to the system that is currently out of service. <br>&nbsp;<br>Delivery to an outside account can be restored by following Google's instructions: <a href="https://support.google.com/mail/answer/10957">Automatically forward Gmail messages to another account - Gmail Help</a> . Doing so will result in double delivery when the legacy forwarding is restored. You can request the removal of legacy forwarding at that time.<br> <br>You also may be able to access your email by <a href="http://gsuite.cornell.edu/">signing directly into your Cornell Google account</a>.<br>&nbsp;<br>Most alumni and all other individuals at Cornell who forward their email do so using Google settings and are not affected by this issue. Cornell staff are working to restore service on the legacy system.</div>

More info on IT@Cornell site: 
http://itservicealerts.hosting.cornell.edu/view/7863

Division of Financial Services

377 Pine Tree Road, East Hill Plaza
Ithaca, NY 14850

Hours:  8:00 a.m. - 4:30 p.m., Monday - Friday

 

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