Performance Issue - Ring Central 911 Call Routing Performance Issue

<div>Ring Central phone numbers are currently affected by a 911 call routing issue. Calling from a campus blue light emergency phone or dialing 911 from your Ring Central phone or application may result in your call reaching a National Call Center instead of reaching Public Safety Communications. If you have an emergency, please provide your location information to the dispatcher who will transfer your call and location information to Public Safety Communications. Calling 255-1111 will route you to Public Safety Communications directly.</div><div>&nbsp;</div><div>This is not a failure on the Ring Central network, rather a failure between Verizon's New York State 911 network and the on premise Motorola system.</div>