Federal Express Corporation

Website

http://www.fedex.com

Setting Up an Account

1. Complete the orange sections of the Government/State/Education New FedEx Account Form (XLS, 54 KB).
2. Send the form to FedEx Government Account Services at govtsupport@fedex.com.

Rate information: FedEx Rates (XLSX, 281 KB)

Local Address

FedEx Services
777 Warren Road
Ithaca, NY  14850

Customer Service

Telephone: (800) 463-3339 (800-GO-FEDEX)
Fax: (607) 257-5879

Shipping supplies: https://www.fedex.com/en-us/shipping/packing.html

Note: An individual is allowed to use this service for personal use but must not use a departmental pre-printed form with the intent to reimburse the department for the expense. The individual must use a blank form and provide his or her own personal payment information.

FedEx Government Account Services: govtsupport@fedex.com
Help with invoicing or billing questions and setting up accounts using the new account form.

FedEx Technical Support: (877) 339-2774
Help with online tools such as shipping and online reporting and billing.

FedEx International Help Desk: (800) 247-4747
Help with questions on international shipping.

FedEx LTL Freight Customer Support: (800) 393-4585
Help with FedEx freight LTL shipments.

The agreement includes rates for domestic and international services, including the following:

• First Overnight: Delivery by 8:00-11:00 a.m. depending on the destination ZIP code
• Priority Overnight: Delivery by 10:30 a.m. the next business day (4:30 p.m. to rural areas)
• Standard Overnight: Delivery by 3:00 p.m. the next business day (4:30 p.m. to rural areas)
• International First: Delivery in 1, 2, or 3 business day to select postal codes
• International Priority: Delivery typically in 1,2, or 3 business days
• International Economy: Delivery typically in 2-5 days