Tools Library


Tools Library

Contact Information

Closed Monday, Dec. 4: The Office of the Bursar will be closed Monday, Dec. 4, 2023, for an office function. Please contact us by email and we will respond as soon as possible on Tuesday, Dec. 5.

Cornell Chatter for Scheduling Virtual Appointments

Schedule virtual appointments through Cornell Chatter. Active Cornell students can use this service.

Virtual Appointment Hours:

  • Mon. – Fri.: 9 a.m. - 1 p.m. and 2 - 4 p.m., EST

Phone Hours:

  • Mon. – Fri.: 10 a.m. - 1 p.m. and 2 - 4 p.m., EST

NEW! Use Ask Bursar to submit a question about a specific item on your bill.

Email us

Location and mailing address:
Office of the Bursar
Cornell University
260 Day Hall
Ithaca, NY 14853-2801

Michelle M. Benedict, Associate Vice President, University Treasurer and University Bursar
Brian Kay, Associate Bursar

Click the items below to learn more. | expand all

Bursar Account Services
Phone: (607) 255-2336
Email us (Bursar and CornellCard account questions, Cashnet issues)
  • Casey Bosley, Bursar Account Services Manager
  • Kate Barth, Bursar Account Services Representative
  • Mariah Crawford, Bursar Account Services Representative
  • Nicole Argetsinger, Bursar Account Services Representative
  • Shannon Weber, Bursar Account Services Representative 
Support Services
Phone: (607) 255-2336
Student Loan Repayment and Collections
Phone: (607) 255-7234
Email Student Loan Repayment
Email Collections
  • Amber Simms, Manager
  • Sara Capalongo, Senior Account Representative - Medical College
  • James Truman, Student Loan/Collection Representative
  • ECSI: Call toll-free at (888) 549-3274, Monday to Friday, 7:30 a.m. to 8:00 p.m., EST. Mailing address: Cornell University, c/o ECSI, P.O. Box 718, Wexford, PA 15090
Bursar Systems
Phone: (607) 255-5786
Email Systems